FAQ

How do I register at a casino?

Registration has never been so easy. Click on the "Login" button on any page of the site, select the "Registration" tab and fill in all the required fields in the form that opens. After filling out, click the Register button. "After that, a confirmation letter will be sent to the email address you specified. To confirm your registration, just follow the link in this letter.

I forgot my password, what should I do?

Для восстановления пароля нужно открыть форму авторизации и нажать на ссылку «Забыли?». Далее потребуется ввести ваш e-mail или телефон и нажать на кнопку «Восстановить». После этого действуйте по инструкции, которая будет отправлена вам на e-mail или телефон.

I forgot my e-mail, what should I do?

You will have to go through the identification procedure. The procedure is not regulated and is unique for each client. In any case, we will do our best to help you. Try not to forget your username.

Is proof of identity required by documents?

Definitely not. We care about your privacy and do not require proof of identity with documents. This may be required only in extremely exceptional cases.

How fast is my account replenished?

Almost instantly. Depends on the speed of the payment provider.

How quickly do I withdraw funds?

Almost instantly. Depends on the speed of the payment provider. We do not manually process payment requests, this happens automatically.

How do I get a bonus?

You can find detailed conditions for receiving bonuses on the "Bonus Policy" page.

What is bonus wagering?

The bonus wagering takes place during the game in the games allowed by the bonus terms. When wagering, your bets are added up until the value of this amount reaches the desired value. Usually this is the bonus amount multiplied by the wager. Example: if the bonus amount is 100 rubles, and the wager is 10, then to complete the wagering you will need to place bets on: 100 rubles × 10 = 1000 rubles.

My bonus is not cleared, what should I do?

Read the bonus terms carefully. You may be trying to play it in violation of the terms and conditions. For example, you are wagering at a bet exceeding the legal limit, or you are playing a game that is not involved in wagering. If you haven't found any errors on your part, please contact support. We will definitely help you.

Are there personal bonuses?

Yes, of course, we are very attentive to our players and provide very interesting conditions.

The game freezes, does not start, what should I do?

Try reloading the page. Don't worry about data loss. The game will resume from where it left off. If this does not help and the hang continues, try restarting your browser (Google Chrome, Mozilla Firefox, Opera, Internet Explorer). If this does not help either, clear your browser cache. If none of the above helps, please contact support.

Still have questions?

You can always contact the online support chat. We will consider your question as quickly as possible and will try to give an exhaustive answer.